How to Use Third-Party Security Reports to Drive Change in Your Organization
If you knew for a fact that a tornado was going to hit your office building, could you communicate it to your organization?
Easy, right?
Well, what if you knew that your organization was vulnerable to a cyberattack? Would you know how to communicate that?
Not quite so easy, but definitely still vital to the life of your organization.
Communicating the nuances of cyber risks and necessary changes to business executives and decision-makers is challenging yet critical. One effective tool at your disposal is leveraging third-party security reports. These reports provide an objective evaluation of your organization's security posture and can be instrumental in advocating for necessary improvements and investments.
So, how do you utilize third-party reports to communicate risk?
Third-party security reports provide an unbiased assessment of your organization’s current security risks and vulnerabilities. The objectivity is key in persuading skeptical stakeholders, removing any potential accusations of internal bias. When presenting these reports, highlight the aspects that directly impact business operations and potential financial losses. Use real-world examples from the report to paint a vivid picture of possible scenarios that could unfold without proper action. Here are some other ways to effectively use third-party reports:
✓ Benchmark Against Industry Standards
Third-party reports often include benchmark data comparing your organization's security practices against industry standards and best practices. Utilize this information to frame your organization's security posture within the wider industry context. Showing how you stack up against peers can be a powerful motivator for executives, especially if they see competitors are better protected or compliant.
✓ Leverage Credibility to Build Trust
The credibility of a respected third-party can significantly enhance the weight of the findings. When introducing the report, emphasize the expertise and standing of the third-party among industry peers. This can build trust in the report’s findings and recommendations, making it easier to advocate for necessary changes.
Next, what you need are strategies for implementing change with minimal pushback:
Strategy 1: Prioritize Recommendations and Set Clear Goals
Change can be overwhelming, particularly if a long list of recommendations comes all at once. To minimize resistance, prioritize the recommendations based on their potential impact and the resources required. Set clear, achievable goals for each phase of implementation. Communicate these priorities and goals clearly to the stakeholders, explaining why each step is necessary and how it contributes to the overall security of the organization.
Strategy 2: Create a Multi-disciplinary Task Force
Involving stakeholders from various departments in the planning and implementation phases can lead to better outcomes. Form a task force that includes representatives from IT, legal, HR, and other relevant departments. This inclusive approach helps to ensure that all aspects of the organization’s operations are considered, fostering a more comprehensive security strategy. It also aids in getting buy-in from various parts of the organization, as they see their input and concerns being addressed.
Strategy 3: Regular Updates and Transparent Reporting
Keep the lines of communication open with regular updates on the progress of implementing changes. Use metrics and milestones from the third-party report as benchmarks for success. Transparent reporting on successes and challenges not only maintains the momentum but also builds trust and accountability. It demonstrates a commitment to not just achieving compliance but maintaining a dynamic and robust security posture.
It’s great to have strategies, but now how do you demonstrate progress?
A. Focus on the right metrics.
Develop key performance indicators (KPIs) based on the initial findings of the third-party report and track these metrics throughout the implementation process. Regularly report these KPIs to the executive team and board to show tangible progress and continuous improvement.
B. Provide stories to get people to see the path.
Highlight specific security improvements that have successfully mitigated risks. Present these case studies in executive meetings or internal newsletters. This not only shows progress but also educates the wider organization about the importance of cybersecurity measures.
C. Recognize and celebrate.
Publicize any positive recognition or certifications your organization achieves as a result of improved security measures. Achieving and maintaining compliance with industry standards can be powerful validation of the efforts and changes made. Sharing these achievements can boost company morale and strengthen the position of the security team within the organization.
FINAL THOUGHTS
Leveraging third-party security reports is a strategic approach that CSOs can use to articulate the need for change and drive security initiatives forward with the support of business executives and decision-makers. By implementing these strategies, you can ensure that cybersecurity is recognized not just as a technical necessity but as a fundamental component of organizational resilience and success.